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Joined: Oct 2004
Posts: 1,492
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Member
Joined: Oct 2004
Posts: 1,492 |
Any body having issues with the outdial to a pager on the inskin flash vm? I talked to support and they said that there was an issue in software 20051 but none known for 20052 which is what i'm running. If i turn a trace on the port actually picks up and dials the 9 for outside line and then double dials the digits for the phone number!! Let me know if any of you have seen this before.
Thanks
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Joined: Mar 2004
Posts: 880 Likes: 1
Member
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Joined: Mar 2004
Posts: 880 Likes: 1 |
Never seen that one before. I just set one up here in my lab on a ver. 20052 and it works fine.
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Joined: Jan 2005
Posts: 15,397 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,397 Likes: 18 |
Yes, we did encounter that about a year ago. It would show up on a Q-trace, but nothing ever dialed out. All we did was to reprogram the outdial numbers in the in-skin and it worked fine. We never did figure out why it happened, but it was V20052.
This is why I am a firm believer in the system initialization command in the main menu. Since we have been doing that on every new install, we haven't had a single problem since in at least the past 50 installations.
Ed Vaughn, MBSWWYPBX
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Joined: May 2005
Posts: 46
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Joined: May 2005
Posts: 46 |
ALWAYS ALWAYS ALWAYS initialized the card before installing it.
Try deleting the mailbox and re-adding it, that should clear it up.
~Chris :bang:
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