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Joined: Dec 2003
Posts: 28
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Joined: Dec 2003
Posts: 28 |
Ext 100 wants to automatically call ext 107 when the handset is picked up, not sure why.
Also in the process on configuring VM and I do a direct dial into the VM (ext 138) it does it's generic announcement and says to enter my party’s extension that I wish to speak to, so I hit 101, next the system hangs-up on me and does not perform the transfer. What step am I missing :shrug: ?
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Joined: Aug 2003
Posts: 5,155 Likes: 5
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,155 Likes: 5 |
What phone system and what voice-mail?
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Joined: Dec 2005
Posts: 651 Likes: 1
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Member
Joined: Dec 2005
Posts: 651 Likes: 1 |
Some one correct me if I am wrong , but you first need to have a dss button programmed for ext. 107 on ext. 100.Then, in flash 50 you would turn on "off hook preference button" ( which is page b, button 10 )for the button you put ext. 107 under on the phone. As far as the voice mail hanging up on you when dialing in on intercom level, try calling in through a c.o. line and let the auto attendant answer you. It shouldn't hang up on you that way.
"I thought I was wrong once, but I was mistaken"
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Joined: Dec 2005
Posts: 651 Likes: 1
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Member
Joined: Dec 2005
Posts: 651 Likes: 1 |
Also you might want to put the voice mail ext.'s in hunt group 450 ( flash 30 ) and try it that way.( By calling 450 instead of 138 ).
"I thought I was wrong once, but I was mistaken"
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Joined: Jan 2005
Posts: 15,397 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,397 Likes: 18 |
You can just dial 691 plus the button number to activate off-hook preference to the button that contains X107 on most Vodavi systems. Again, we can't answer the voice mail question without knowing which one you have.
Ed Vaughn, MBSWWYPBX
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Joined: Dec 2003
Posts: 28
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Joined: Dec 2003
Posts: 28 |
Sorry forgot to include the info, it's the 96ex and the VM is the Dispatch which was mentioned would be a good mix with the KSU.
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