|
|
Joined: Jun 2007
Posts: 2
Member
|
Member
Joined: Jun 2007
Posts: 2 |
Hi!
I've inherited the first-level support of a Vodavi system. It looks like a 4896 and a Starplus Dispatch.
Question: Can the dial-by-name directory on the Dispatch be reconfigured through a station, or do I absolutely need software to do it?
I've searched around for the answer on this forum and others, but I'm still unsure.
To eliminate any misunderstandings: This is not the name directory that's set in Flash 23.
It was set up as an option off the main menu (Menu #100), and it's not mentioned anywhere in the manual I have, although everything else in the Dispatch documentation is consistent with the unit.
Thanks in advance!
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Aug 2003
Posts: 5,155 Likes: 5
Moderator-Vertical, Vodavi
|
Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,155 Likes: 5 |
Welcome to the board!
Names are put in using the Admin software with a laptop.
|
|
|
|
Joined: Jun 2007
Posts: 2
Member
|
Member
Joined: Jun 2007
Posts: 2 |
Thanks! That saves me a bunch of time!
|
|
|
|
Joined: Jan 2005
Posts: 15,409 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
|
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,409 Likes: 18 |
Don't forget that the Admin software is used to communicate with the Dispatch system directly through a laptop to the "console" serial port. It is completely independent of the phone system.
Flash 23 has nothing to do with the voice mail. That programming area addresses the naming of speed dial bins or DID numbers.
One workaround for sites with a small list of names is to simply record the names and extensions within the main greeting. There's not a lot of time allowed, so keep that in mind. I think it's only about thirty seconds of record time.
Ed Vaughn, MBSWWYPBX
|
|
|
Forums84
Topics94,561
Posts640,144
Members49,863
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
49
guests, and
73
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|