sundance-communications.com Forums Telephony Discussion Phone & VoIP Systems Vodavi Telephones & Systems Dispatch Dial-by-name

Hi!

I've inherited the first-level support of a Vodavi system. It looks like a 4896 and a Starplus Dispatch.

Question: Can the dial-by-name directory on the Dispatch be reconfigured through a station, or do I absolutely need software to do it?

I've searched around for the answer on this forum and others, but I'm still unsure.

To eliminate any misunderstandings: This is not the name directory that's set in Flash 23.

It was set up as an option off the main menu (Menu #100), and it's not mentioned anywhere in the manual I have, although everything else in the Dispatch documentation is consistent with the unit.

Thanks in advance!

Welcome to the board!

Names are put in using the Admin software with a laptop.

Thanks! That saves me a bunch of time!

Don't forget that the Admin software is used to communicate with the Dispatch system directly through a laptop to the "console" serial port. It is completely independent of the phone system.

Flash 23 has nothing to do with the voice mail. That programming area addresses the naming of speed dial bins or DID numbers.

One workaround for sites with a small list of names is to simply record the names and extensions within the main greeting. There's not a lot of time allowed, so keep that in mind. I think it's only about thirty seconds of record time.