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#214338 11/18/08 10:39 AM
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dosjock Offline OP
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STS 4x8x2, with phones on ext 100 to 104 only. Set up "guest" mailboxes 105 to 111. Deleted the ext no. in the mailbox assignment screen for these. Programmed flex buttons as 460XXX on required phones. I can leave and retrieve messages but the flex light does not come on when there are messages. I believe I have done this successfully in the past, but can;t make it work this time. Any suggestions?

Thanks,
Steve


Age is an issue of mind over matter. If you don't mind it dosent matter. - Mark Twain
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#214339 11/18/08 12:02 PM
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You must leave the extension number in the appropriate field in order for it to know which message waiting indicator to light. Go all the way to the right in the "mailbox" screen and change "Direct Xfer" to on.


Ed Vaughn, MBSWWYPBX
#214340 11/18/08 02:32 PM
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dosjock Offline OP
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Thanks Ed, I must have been having a "senior moment" the other day.

Steve


Age is an issue of mind over matter. If you don't mind it dosent matter. - Mark Twain
#214341 11/19/08 03:08 PM
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dosjock Offline OP
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Ed, Added the extension number, but could only change the transfer direct to mailbox from each mailbox option 3 , 4. I worked fine.
Thanks again
Steve


Age is an issue of mind over matter. If you don't mind it dosent matter. - Mark Twain
#214342 11/19/08 05:13 PM
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Well, there is my own senior moment too. I forgot that you need to set that in each mailbox from the user level. I'm still not sure why, but now that you mentioned this, it came right back to me. Thanks for the feedback, Steve.


Ed Vaughn, MBSWWYPBX
#214343 11/20/08 05:02 AM
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You can turn direct transfer on/off from the progam interface. Simply scroll to the "Direct" column and press "1" to turn direct transfer on, and "0" to turn it off.

#214344 11/20/08 07:39 AM
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I agree Larry, but I've encountered several situations lately where it shows as being active on the screen, but it is not. I don't know why, so I have just started doing them manually.


Ed Vaughn, MBSWWYPBX
#214345 11/20/08 11:50 AM
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Same with me Ed.


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