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Joined: Oct 2006
Posts: 54
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Member
Joined: Oct 2006
Posts: 54 |
Anyone know how to adjust the timeout action on the voicemail for the SBX? I made a test call and when the auto attendant answers, I sit there and do nothing, the menu repeats itself then disconnects, since no selection was made. I thought I understood that FCC required voicemails to call the "operator" or make a dial 0 action, due to the use of rotary phones.
Thanks!
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Joined: Mar 2004
Posts: 880 Likes: 1
Member
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Member
Joined: Mar 2004
Posts: 880 Likes: 1 |
No way to define an action for timeout that I know of. Also * and # are not definable digits either. Something else to add to my wish list of future enhancements...
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Joined: Aug 2004
Posts: 105
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Member
Joined: Aug 2004
Posts: 105 |
version 2 of the software has additional options for timeouts, busy, etc. Upgrade is easy. make sure you upgrade the voicemail as well.
Also make sure all the mailboxes including the att mailbox has a greeting. I've had problems with sending calls to mailboxes that weren't set up.
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