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Joined: Nov 2008
Posts: 29
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Joined: Nov 2008
Posts: 29 |
I am having issues connecting to the serial ports on the bottom of our phone system. The battery is dead. The person that was employed by our company is no longer here. He documented the upload process but did not document how to connect a computer to the system. Can some please send me the hardware connections from computer to the serial ports on the bottom of the phone system I would be eternally in your debt.
Thank you for your cooperation
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Joined: Dec 2005
Posts: 651 Likes: 1
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Joined: Dec 2005
Posts: 651 Likes: 1 |
If the battery is dead, any programming you upload will be lost if the power is cycled. You should get the battery replaced. But to answer your question I must ask a question. Are you using Windba or hyperterminal to perform the upload ? 8/N/1 9600 baud. You can try different baud rates or check in system programming what the baud rate is set at for the port you are trying to connect to.
"I thought I was wrong once, but I was mistaken"
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Joined: Nov 2008
Posts: 29
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Joined: Nov 2008
Posts: 29 |
I got someone to come out and gave me the correct cable to connect through Hyperterminal, so we are connected.
Now we have another problem. I do not know how to log out. If I end the session and go back in it does not ask for the Admin password and I am unable to log into a phone either. In hyperterminal it is at the ADM> prompt.
Do you know how to exit. I looked through the documentation and it does not say anything about exiting the session. Thank you by the way for responding to my post.
Thank you for your cooperation
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Joined: Dec 2005
Posts: 651 Likes: 1
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Joined: Dec 2005
Posts: 651 Likes: 1 |
I believe you type " x " to exit programming.
"I thought I was wrong once, but I was mistaken"
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
If x doesn't work type the letter m
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Nov 2008
Posts: 29
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Joined: Nov 2008
Posts: 29 |
Acually you have to type a "M"
Thank you for your cooperation
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
Forever is along time. Sheesh. Its only a phone system...
- Dave S. -
You can never appease your ideologue opponents.
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Joined: Jul 2013
Posts: 3
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Joined: Jul 2013
Posts: 3 |
Hello. I have the 5000-00 and am trying to just move a phone from one port to another. I can connect via hyperterminal. Any instruction on the programming would be greatly appreciated.
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Joined: May 2002
Posts: 17,752 Likes: 38
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Joined: May 2002
Posts: 17,752 Likes: 38 |
This topic is 4 years old, please open a new topic for your problem. Welcome to the board.
Retired phone dude
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