|
|
|
|
Joined: Mar 2009
Posts: 14
Member
|
|
Member
Joined: Mar 2009
Posts: 14 |
Hello all,
First time posting.
I took over a Mach 1 system with the Vodavi digital mail(blue), everything was fine until they wanted the calls to be answered by the auto att. I sent the calls to H450D w/114 & 115(voicemail ports). Sometimes I get the greeting and most of the time I get please enter the mailbox number of the person you are trying to reach. I've tried the ksu time control, menu mode with no luck. What am I missing?
Any help would be great!
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2008
Posts: 3,821
Retired Moderator
|
|
Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
How are your voice lines set up on the Dispatch? With some software released the KSU clock control does not work without making changes to the registry.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
|
|
|
|
|
Joined: Mar 2009
Posts: 14
Member
|
|
Member
Joined: Mar 2009
Posts: 14 |
I've tried ksu clock,time control and menu. Reset after each setting change. I would get the auto att. greeting to answer for a while. Then goes back to please enter the mailbox number of the person your trying to reach.
|
|
|
|
|
Joined: Jul 2004
Posts: 345
Member
|
|
Member
Joined: Jul 2004
Posts: 345 |
What versiopn software is in the phone system and in the Talkpath? Dial 605 on the operator phone to verify phone system version and in Admin on the Talkpath go to HELP and About?
Scott
|
|
|
|
|
Joined: Mar 2009
Posts: 14
Member
|
|
Member
Joined: Mar 2009
Posts: 14 |
Thanks for the reply,
Phone system - Ver 4.15 2FE2 16
Voice mail Rel.3 Build 06
|
|
|
|
|
Joined: Jul 2004
Posts: 345
Member
|
|
Member
Joined: Jul 2004
Posts: 345 |
Scott
|
|
|
|
Forums84
Topics94,515
Posts639,965
Members49,848
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
157
guests, and
35
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
