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Joined: Aug 2009
Posts: 3
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Member
Joined: Aug 2009
Posts: 3 |
Is there any way to have one specific CO line go directly to a specific voicemail box when the line is not answered? I know it can go to a specific VM port, but I would rather not have unnecessary menu prompts.
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Joined: Jan 2005
Posts: 15,412 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,412 Likes: 18 |
Sure, on page B of the CO line programming for that specific line, set the preset forward destination to be 440, then set the VMID to be the mailbox you want to answer that line's calls. Don't forget to check the preset forward timer setting on page C for that line to match the pickup delay that you desire.
Ed Vaughn, MBSWWYPBX
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
Assign CO Pre-Set forward to the voice mail group 440 with the desired Voice Mail ID.
- Dave S. -
You can never appease your ideologue opponents.
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Joined: Aug 2009
Posts: 3
Member
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Member
Joined: Aug 2009
Posts: 3 |
Is the Voice Mail ID the same as the station #?
It went into flash 40, page B, button 6 and set the VMID to 101, but it goes to autoattendant rather than direct to VM box.
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Joined: Aug 2009
Posts: 3
Member
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Member
Joined: Aug 2009
Posts: 3 |
Ignore previous post.
I forgot it was FW to 157. Changed to 440 and it works!
Thanks for the help.
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