sundance-communications.com/forum Forums TDM Business Telephone Systems Vodavi Telephones & Systems XTS ring over page (not UNA)

Hi group,
we have a customer with an XTS-IP/Talkpath system that has decided they want to use Auto-Attendant for both day and night...previously all calls rang in live and were answered by office staff during day and shop workers at night. We do have the calls ring over the page horns in night mode now but will not be able to do that in an Auto-Attendant environment.
What is the best way to accomplish a "zero out" option from the AA menu that will still ring over the page system at night?
We reused an existing amplifier so I can't remember the make/model but I think it may be a TOA amp....

Any help would be appreciated.

Tim

I have a similar site where I send the call to a hunt group that contains an SLT port that is looped to a CO port with Night Ring enabled. Kind of goofy but gets the job done.

Would Park and Page work in this situaton?

How are you planning on answering the calls?

You can send the call to a station, virtual or analog, and have that station set up with a relay. The relay can trigger a ring device over paging. You would set that up in FL14. The relay wiring would be off the MISC board.

You can put a call coverage key on all the phones for pickup. Or you could do a #0 to do a group pickup for the ringing station.

cswroe's suggestion would work as well if you have the hardware available.

You could also do a park and page. VM would park the call, and it could announce over paging system that a call is parked.

You could have it transfer to a single line station hooked up to a wheelock device which is then hooked to your amp and then do a call pickup

Thanks for all the suggestions guys!
I kind of like the SLT port looped back to a CO port idea...I just need to have one of the techs check to see if we have the spare ports. If not I guess we'll go the external device triggered by a relay way...I had thought of that but thought there might be a better/easier way that I wasn't thinking of....
Park and page would not work well in this scenario...

other option would be to have the phones that are manned at night put into a hunt group (flash 30) and point the caller from the auto attendant to a digit that points to the hunt group. Once that caller hits it, it will ring all the phones in the hunt group

Thanks for the reply phoneguy10 but we really need it to ring over the page....it's a huge, noisey building and not enough phones around the shop area that would make it be loud enough.
We do have a spare analog and CO port so I think we are going to go that route...just waiting on the customer to decide on an Auto Attendant menu now....
Thanks again to everyone that helped!

CSWROE,

your trick worked with the analog port to CO port. Thanks for the input.

Gary