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Joined: Aug 2009
Posts: 13
Member
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Member
Joined: Aug 2009
Posts: 13 |
A client lost 8 stations after a power outage. The phones had nothing in the lcd screen and no lights.
-I turned power off for 30 seconds and then turned it back on. nogo
-Reseated the card. nogo
-Took a known good phone and plugged into port. nogo
As a workaround, there were extra stations on an additional card and I got most of the stations plugged into the extra card and using station relocation, got the users on their original extensions.
My question: Are there any steps that I've missed? Any recommendations before writing the card out and replacing? Thank you so much for your time!
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Maybe the system lost progaramming and forgot the card is there. Try looking at flash 24 programming and verify the card is in the database.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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