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Joined: May 2002
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Skip I'm thinking maybe your CID log isn't working because you're ringing to something other than a station. I'm not sure it will work if ringing is directed to the VM or a hunt group. Is that possible? So maybe have it ring to a ghost station for a ring or two than go to the AA. Just thinking out loud.
Retired phone dude
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RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
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It's possible Bill but it is set up and working at other locations going to AA first then to the hunt group :bang:
Skip
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Serving SW and West central Fl since 1984
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you also need to turn enable it in flash 50 station programming.
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RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
Ok here's where Im at
CID shows up on the phone display just fine
Two incoming out of state calls both from the same number (Scott )have logged but no others
I would think that since these two logged it's set up correctly Scott told me he dialed ext 100 when AA answered so I tried that
I called in and dialed ext 100 my call didn't log
I tried assigning line two with direct ring to EXT 100 ....called in let it ring 8 times
no log
I had another out of state call (from Bill)come in...and a few local calls...no log
thanks for the suggestion oobie 50 is enabled and thanks to Bill and Scott for there help
It's set up with AA answering after 8 seconds then calls go to HG 450 which is pilot all ring EXT 100,101,148,and 149
overflow to MB 106
everything works as it should except for the CID log
Skip
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Serving SW and West central Fl since 1984
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Joined: May 2002
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Sorry to hear it still doesn't work. Larry, nfcphoneman, is very good at figuring this stuff out. Maybe he'll have a suggestion or two.
Retired phone dude
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Joined: Jan 2005
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
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I wonder if you might want to try extending the ring delay timer on the CO ports by another second or two. Maybe the CID data isn't being captured? Just a guess, but it wouldn't hurt to try it.
Ed Vaughn, MBSWWYPBX
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Joined: Jan 2004
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RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
I would think that once it captures the data and displays it on the phone it should be there to log
and it did log those two calls
I think I did put it out to 12sec at one point, but I cant be sure I tried so many things , Ill give that a try when I go back
(I spent so much time fooling with this I didn't have a chance to finish what all I was there to do )
Skip
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Serving SW and West central Fl since 1984
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Skip
Did you ever figure out what the issue was out here?
Scott
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