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#217184 01/19/10 01:27 AM
Joined: May 2005
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Easy one for somebody I'm sure, just put in a new sbx with voice mail and cannot find how to send the call to voice mail when the station is busy.
Any help would be greatly appreciated

Thanks bosco

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#217185 01/20/10 03:38 AM
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Did you try turning DID Call Wait off in Station ISDN attributes? Not sure if that is it or not.

#217186 01/21/10 07:17 AM
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It gets a little tricky if you are trying to forward to members in a hunt group. Is that what you are trying to do?


Gerald Ducote
NWA Telcom
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#217187 01/21/10 10:49 AM
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There is no preset forward to busy only a no response forward, which I assume is a n/a. You can set busy fwd to voice mail at each station using the soft keys. The procedure is in the phone user guide.


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#217188 02/01/10 02:01 AM
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Sorry I have been very busy and not had time to repost. Setting by the phone works for some of the people but I have several people in hunt groups and if you place them in cfwd busy/no answer they no longer appear in the call groups.


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