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#21877 04/05/09 05:13 PM
Joined: Aug 2008
Posts: 258
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Posts: 258
Hi All,
I have a customer that is looking for some sort of auto dialer system, they are very small, will only need to support 10 or so phones, they have a nortel mics now but will use single line phones, anyone know of something like that that will work?
Dont send messages saying just dial #, I already told customer that but he wants a dialer.
Thank you. Kevin


Kevin
Centennial Telecom
Las Vegas
(702) 689-4090
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#21878 04/05/09 07:21 PM
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Give a little more info.

What are they wanting to use it for? Announcements or something like telemarketing.


All In One Communications
Mustang, OK
#21879 04/06/09 01:28 AM
Joined: May 2007
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Kevin -

Could you describe how they'd like the application to work?

Sam


"Where are we going and why are we in this hand basket?"
#21880 04/06/09 02:20 PM
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Yeah, you need to elaborate much more before any serious recommendations can be made. At a minimum here is what I would need to know, and most likely others as well:

- Number of concurrent seats
- Type of calling (press-1 campaign, predictive dial, click-2-dial, etc)
- Dialing Ratio wanted
- Recording options needed
- Type of Leads (business/consumer)
- Calling Times
- Telephone Connectivity (POTS/T1/PRI/SIP)

All of that would add up to a realistic recommendation. Anything else would just be guess work.


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