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Joined: Aug 2008
Posts: 258
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Member
Joined: Aug 2008
Posts: 258 |
Hi All, I have a customer that is looking for some sort of auto dialer system, they are very small, will only need to support 10 or so phones, they have a nortel mics now but will use single line phones, anyone know of something like that that will work? Dont send messages saying just dial #, I already told customer that but he wants a dialer. Thank you. Kevin
Kevin Centennial Telecom Las Vegas (702) 689-4090
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Joined: Jan 2007
Posts: 345
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Joined: Jan 2007
Posts: 345 |
Give a little more info.
What are they wanting to use it for? Announcements or something like telemarketing.
All In One Communications Mustang, OK
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Joined: May 2007
Posts: 5,059 Likes: 6
Moderator-1A2, Cabling
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Moderator-1A2, Cabling
Joined: May 2007
Posts: 5,059 Likes: 6 |
Kevin -
Could you describe how they'd like the application to work?
Sam
"Where are we going and why are we in this hand basket?"
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Joined: Jun 2007
Posts: 2,106
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Joined: Jun 2007
Posts: 2,106 |
Yeah, you need to elaborate much more before any serious recommendations can be made. At a minimum here is what I would need to know, and most likely others as well:
- Number of concurrent seats - Type of calling (press-1 campaign, predictive dial, click-2-dial, etc) - Dialing Ratio wanted - Recording options needed - Type of Leads (business/consumer) - Calling Times - Telephone Connectivity (POTS/T1/PRI/SIP)
All of that would add up to a realistic recommendation. Anything else would just be guess work.
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