sundance-communications.com/forum Forums TDM Business Telephone Systems Vodavi Telephones & Systems can you program a speed button to do this?

Thanks in advance to all that can answer the question.

I have a customer that needs to forward a phone off net to an answering service.

Is it possible to program a button on the phone through speed dial. To dial 640 * (to forward off net), 9 (to grab a line), then the phone #.

The system is a mach 1, that has been in for some time with no software upgrades.

Again thanks,

Mike

You can off net forward to a speed dial number. The mach 1 should be able to do that.

Thanks for the answer and reply.

Customer is using a speed dial button for the stored number. But I was wondering you can put the whole dial stream command under one button. One button to push to tell the phone to forward off net.

Thanks

Mike

You can get it down to two buttons, fwd and a speed dial button.

Could you not do it with one button?
Seems like i have used single line ports.program the info i need to off net with butt set. and assigned the single line extension on one of the soft keys. 1 key stroke to activate.

I don't have the time to play with it but it would be jury-rigging at best. You seem to have the idea for linking the codes so you'll just have to try it and see. Fwd off-Net also applies only to transferred calls to an extension. Years back, it used to be that if only one phone rang, then a direct ringing call would follow station forwarding but CO Preset changed that.

Thanks for the replies.

The customer has to go off hook, hit the fwd key, dial * , then the speed dial location. Couldn't use a speed dial key for one or two buttons operation. Still shorter that the way they did it before. and Definitely short to take it off in the morning.

I have forwarded off net a sl phone port, then forward the calls to that port or make that port ring for that line. It works, but not applicable here.
Again thanks for the inputs,

Mike