|
|
Joined: Dec 2010
Posts: 33
Member
|
|
Member
Joined: Dec 2010
Posts: 33 |
I have inherited a Vodavi sts system and I guess the previous company changed the password. I've been able to do button programming but they have added more phones which are set at default. The system is not that large so if I default the system, will it set back to the default password?
And will it affect the voicemail card in the system? Thanks
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: May 2010
Posts: 86
Member
|
|
Member
Joined: May 2010
Posts: 86 |
Yes it will set the KSU P.W. to default. It should not do anything to the VM
|
|
|
|
|
Joined: Oct 2004
Posts: 1,492
Member
|
|
Member
Joined: Oct 2004
Posts: 1,492 |
Yes it will default the password and no it will not default the Voice mail card, it has it's own programming and password.
|
|
|
|
|
Joined: Sep 2005
Posts: 971
Member
|
|
Member
Joined: Sep 2005
Posts: 971 |
Defaulting the KSU could impact the operation of the voicemail.
It depends how the voicemail is set up.
-TJ-
|
|
|
|
|
Joined: Dec 2010
Posts: 33
Member
|
|
Member
Joined: Dec 2010
Posts: 33 |
This is my first posting (I'm a wire and relay type guy so forgive me if I take a while to get used to this, even though I work on Mitels, SL1s, Panasonic, and many others.) Thanks for your advice. jpd
|
|
|
|
|
Joined: Jan 2005
Posts: 15,397 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
|
|
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,397 Likes: 18 |
Defaulting the KSU most definitely will affect the voice mail operation. It will not affect it physically, but the slot programming for it will be lost. The card slot will need to be re-programmed in order for the voice mail card to work after initialization.
Ed Vaughn, MBSWWYPBX
|
|
|
|
|
Joined: Sep 2005
Posts: 971
Member
|
|
Member
Joined: Sep 2005
Posts: 971 |
-TJ-
|
|
|
|
|
Joined: Dec 2010
Posts: 33
Member
|
|
Member
Joined: Dec 2010
Posts: 33 |
Okay, I see the plot thickens. I'll probably be alright with programming the voice mail card slot but will the voice mail itself be affected. I don't see any designation on the card itself but from reading through other posts on the Vodavi there only seems to be one type. Am I correct in assuming so and STS E says there are other things. I'm guessing there can't be too much. Thanks again. JD
|
|
|
|
|
Joined: Sep 2005
Posts: 971
Member
|
|
Member
Joined: Sep 2005
Posts: 971 |
The operation of most voicemail systems is associated with the key service unit it is interfaced with. If the key service unit programming is erased yes it could effect it.
You also did not indicated which VM was in the KSU.
You stated a VM card.
There will be programming involved in the KSU tied to the VM system. How much? It depends how you want the VM to operate.
-TJ-
|
|
|
|
|
Joined: Dec 2010
Posts: 33
Member
|
|
Member
Joined: Dec 2010
Posts: 33 |
I haven't been to the site for a while but I believe the voice mail is the flash based voice mail card installed in slot 7. There are only fifteen phones and they are all programmed the same way. And I believe the voice mail is a basic "Thanks for calling". By the way, this is one of those favors where you say "Why did I say yes?" JD
|
|
|
|
Forums84
Topics94,518
Posts639,974
Members49,849
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
131
guests, and
46
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
