atcomsystems.ca/forum Forums TDM Business Telephone Systems Vodavi Telephones & Systems Triad 2 ip phones

I do have a switch inbetween my firewall too.

It seams like I am missng one set where I tell the system the mac address of the phone.

Still cant get this going.

I just installed version 4.17 in hopes of more programing options.

in flash 46 I still do not have a button 5 to input my number of stations.

Another wierd thing is I have 6 fields to input the IP address. The display looks like this.

65.106.107.158.0.0

I have defaulted the system incase of corruption but this must be the default. Is this normal?

Also in flash 46 button 7 is a mystery. It is not in the v4 manual nor in the xts manual.
The value is Type of service 0-7
Any ideas?
In flash 50 page c button 10 does not have anything under it.

Does it matter at all where I have the card installed in the system? Does it need to be next to a station card instead of my LCOB?

I am at the point where I need to solve this or eat all the equipment I have purchased.

CAn anyone recomend a technical support company I can contact and work thru this problem?

I've been keeping an eye on this post since I've never installed anything fancier in a Triad 2 than a PRI. And even then, I could only use an earlier board revision. I wonder if there are board revision levels that apply here? LAN board support on the T2 to me is an after thought since it was discontinued so long ago. I do have an older 38xx IP phone available if that is the issue, but would it put you too far in the hole to switch to a used XTS cabinet? With a little luck, the customer may be willing to chip in some more $ for a bona fide upgrade.

The only other suggestion I have for you is to check in CONFIG to see if the board is configured for the stations that you are trying to create. OH wait, you mentioned that F46 isn't cooperating. but check the CONFIG anyway to see if the system recognized the board.

Did the VoIP phones even work with this software revision? Here's what my 4.1 manual says about IP phones:

IP phones using the H.323 Revision 2 protocol will work with the Discovery VoIP card. The IP phone, however, will not be integrated into the system. Instead, the IP phone resembles a single-line telephone that uses the Internet or other IP network instead of the PSTN. IP phones allow dialing using the IP address of the destination system...

I don't know, I've worked on very few Triad systems.

Having said that, have you tried making things work on site? Whenever I have trouble with ANYTHING IP, I start working with it on the local area network. That way you can rule out any issues with firewall, router, etc...

I was informed by the former head of Vodavi's technical support department that IP phones would be supported by these systems, but networking between systems was not possible. Since 4.17 was the last software version available for this system, everything else seems to be in order.

Unfortunately,There is a difference between saying "Yes" it can work and just "How" it will work.
Yes. I remember reading that now. But I thought this applied to a non-Vodavi IP phone? That it could only call the Attendant since it would look like a trunk call?

If it also applies to a propitiatory phone, then it means that the full integration that is offered in the XTS platform is missing in the T2.

Dave,

The manual I was looking at was for the Infinite system with 4.1 software (Feb 2003). I assume this was the same software as the Triad, but I'm not positive. Figured you, Ed or Derrick would know for sure.

The only reference for IP Phones that I could find was what I posted. The rest of the section talked about networking systems together. I see no mention of F50 Page C B11 "Test" or B10 "MAC Address" for inputting the phone MAC.

As you know, I didn't work on these beasts back in the day, so I'm just telling you what I'm reading.

The Triad 3 would network with other Triads but Vodavi ip phones will not work on the system. The only ip phones that would work were standalones such as those made by Polycom. They do not integrate, meaning no extension number. You dial from the phone using the ip address of the Triad voip card, the call rings in as a trunk call to the operator...there is no way to reach a particular extension. You will not find any programming fields in 50/51 for entering an ip or mac address. This info is from the 4.1 documentation...the last published.

There is no support for this system any longer at all.

Ed sounds like the person you talked to had things a bit reversed.

Well that puts that put the Triad 2 to rest.

Can I take all the cards out of the triad and put them into an XTS and make these IP phone work like a remote extension?

Will all of my 9015-71's work on the XTS?