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Joined: Nov 2011
Posts: 4
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OP
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Joined: Nov 2011
Posts: 4 |
Hello, I have had several of my STS system customers complain about their phones ringing by them selves. No one will be using the phones, but they will just ring like someone is placing an internal call. Has anyone else ran into this and what is the fix?
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Joined: Feb 2009
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Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
It can be as simple as one phone going bad and causing one button such as a DSS button to activate. What does the display of the ringing phone show?
- Dave S. -
You can never appease your ideologue opponents.
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Joined: Oct 2004
Posts: 1,492
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I agree with Dave I have seen the very same issue caused by one bad phone. If you can see what the display read when the phone rings you may be able to narrow the extension down that is causing the issue.
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Joined: Nov 2011
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Thanks guys. I am going there in a bit, I will let you know what I find.
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