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Joined: Dec 2009
Posts: 87
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OP
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Joined: Dec 2009
Posts: 87 |
When accessing voicemail, it prompts for a password. When entering the password, each tone last 2 seconds. Say I touch 1234, for each number hit, the tone will continue to sound like I have the button pressed.
Had anyone had this issue before? If so, how did you fix it? (I hope I explained this well enough LOL)
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Joined: Dec 2007
Posts: 6,800 Likes: 18
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,800 Likes: 18 |
Are you 100% sure the last digit you dial isn't a sticky button?
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Joined: Dec 2009
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OP
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Joined: Dec 2009
Posts: 87 |
It happens no matter what extension we use. It does sound like the keys are sticking tho.
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Joined: Dec 2009
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OP
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Posts: 87 |
And its only when we are using the Dispatch. Dialing out on a CO Line works fine. Just using the voicemail.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
There are two timers in call handling data. One is vm dialing ratio tone time... default is 120 milliseconds. The second is vm dialing ratio inter-digit timer...default is 120 milliseconds.
For a normal co call the timers are set at 70 milliseconds each.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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