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Win IVR #222361 03/16/05 01:23 AM
Joined: Jun 2004 Posts: 100 Technician abovealltel Member
abovealltel Member Joined: Jun 2004 Posts: 100 Technician	How do you change the voice prompt in a T box? Option 1 in the whattodo greeting goes to an information message. I just need to change the message.

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Re: Win IVR #222362 03/21/05 03:50 PM
Joined: Mar 2005 Posts: 306 NJ/PA/DE tom@tgcomm Member
tom@tgcomm Member Joined: Mar 2005 Posts: 306 NJ/PA/DE	i assume you mean a win ivP? dial in to vm, hit 999,,1,,hear prompt "enter the password for user id 1" enter 1,,listen for prompt to get into "change user set-up" then press 5 to record and # to stop recording and make sure to press 9 when you are happy with the recording or it wont save. good luck. (my ,, mean wait for prompt) www.tgcommunications.net

Re: Win IVR #222363 03/22/05 04:27 PM
Joined: Jun 2004 Posts: 100 Technician abovealltel Member
abovealltel Member Joined: Jun 2004 Posts: 100 Technician	Tom, Thanks for helping out a poor Nortel tech. It did the trick!

Re: Win IVR #222364 03/27/05 03:49 PM
Joined: Mar 2005 Posts: 306 NJ/PA/DE tom@tgcomm Member
tom@tgcomm Member Joined: Mar 2005 Posts: 306 NJ/PA/DE	NO PROB, www.tgcommunications.net

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