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Joined: Apr 2005
Posts: 26
Member
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Member
Joined: Apr 2005
Posts: 26 |
I have a customer who I inherited from my predecessor. Lost voicemail server HDD which also housed Hicom Assistant E. Reloaded what I thought was the correct software but when I try to transfer the kds from the Hicom to the PC. It times out. Is there a setting or something that I'm missing? When I don't use a null modem hookup, the switch tells me no connection. When I hookup correctly, it times out with no data transfer. Any thoughts???
"It's NOT my fault!"
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Joined: Aug 2005
Posts: 19
Member
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Member
Joined: Aug 2005
Posts: 19 |
In Manager E go to the options tab and verify you are using com port 1 and your baud rate is set at 19200. You should be using a null modem cable.
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