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Joined: Jul 2011
Posts: 9
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Member
Joined: Jul 2011
Posts: 9 |
Our phone service is with Time Warner Cable and all phones in the house cause static on all radios. The static occurs while a phone is in use, stops when we hang up, and then reoccurs for about a second after a short pause. We have different brands of cordless phone and several radios. A Time Warner technician tried his handset and it also caused static on all radios. I've asked the Time Warner customer service department as well as 2 or 3 of their technicians at my house and no one knows how to fix the problem. Any ideas?
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Are your phones cordless?
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
Bet the answer is yes, because of the 1 second burst a short time after the phone is 'hung-up', as the base unit goes off-hook to check for MW.  Try improving the Coax shield ground. Or possibly the utility ground in general. Maybe Ed or Hal will step in here.
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Jul 2011
Posts: 9
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Member
Joined: Jul 2011
Posts: 9 |
Most of our handsets are cordless but the radio static also occurs using a standard hardwired handset.
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Joined: Dec 2005
Posts: 9,181 Likes: 9
Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,181 Likes: 9 |
Does the corded telephone require AC power? If so, does a telephone that runs off of telephone line power only (such as a 2500) create the same problem?
I Love FEATURE 00
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Joined: Jul 2011
Posts: 9
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Member
Joined: Jul 2011
Posts: 9 |
The corded phone doesn't require AC - it's only plugged into the phone jack.
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Joined: Sep 2005
Posts: 9,289 Likes: 15
Admin
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Admin
Joined: Sep 2005
Posts: 9,289 Likes: 15 |
Has TW tried a new converter box and replace the incoming cable?
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Joined: Jul 2011
Posts: 9
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Member
Joined: Jul 2011
Posts: 9 |
TW replaced the cable modem and changed all R59 cable inside the house to R6 cable. But, there is one section of R6 cable inside the wall. The line from the street to the house hasn't been changed. They claim that their testing shows no problems with the signal.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Are you using a wireless router?
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Jul 2011
Posts: 9
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Member
Joined: Jul 2011
Posts: 9 |
I'm using a wireless router but both computers are connected to it with ethernet cables.
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