sundance-communications.com Forums Telephony Discussion Phone & VoIP Systems NEC Telephones & Systems VM to auto dial out to urgent number

OK now I am having fun!!!

Got the VM working and programmed. Thanks to Chrislebeck and others!!!!

Now, it would be cool to get it to dial back out to tell us we have urgent VM. I have set it up in the user and I see it grab a line with "9" but it cannot get outside line. I am sure I need to create a trunk group but want to be lasy and ask....

Question 1. How do i set the system to use 9 to get outside line.

We only have 3 incomming COs. System is Elite 48 with FMS(2)


THANKS!!!!!!

in the phone system programming:

go to program 3-03

make sure lines 1-3 are set to tg=01

and

(2 options here)

a) make all other lines tg=00 in 3-03

b) go to 3-92 and set the other lines to nil or non (lines 1-3 will still need to be mf)

then in their mailboxes....don't put the 9 in the dialout number (correct me if i'm wrong here....lack of sleep) just put the dialout number in there in the correct notify slot and make sure it's on (set to each to notify for every message, batch for every so often, urgent for only urgent)