atcomsystems.ca/forum Forums TDM Business Telephone Systems NEC Telephones & Systems Outbound Caller ID with network VOIP Aspire

Putting together a multisite Aspire system for schools in the State of Washington.
Site "A" has only 1 PRI for trunks.
All other sites are to be networked VOIP to site "A". No other site has ANY trunks. (We did not design it this way it was mandated to us with much protest)
Problem: if someone calls 911 form classroom 308 at site "C" how to get the proper caller ID to 911.

That can be tough. I don't know if the Aspire can control outbound CID like an IVS2000 can. You may need a couple of trunks at the remote site to handle 911.

The 911 call routing in the Aspire should be routed to local pots trunk at the originating system.

You can route it through the network switches via ARS routing but even with the main system using PRI the location code is going to still be the Main systems ANI address.

DJ

OK BElieve it or not The One guy at Field Engineering came up with the answer. In remote sytems ARS is set up with F-routes. Then to make it work smoothly, Set up 911 out on trunkgroup 1, then 1@@@@@@@@@@, 2@@@@@@, ect int the Dial treatment table on Main switch, then for the ISDN staion ID you can put any number in.

Here's the sticking point, I have heard of the PRI circuit needing to be set a certain way to allow extra stuff to go across it (like QSIG) ANY ideas? Calls to my cellphone work fine(except telco inserts an area code) BUT 911 only get the main trunk number. (Kinda wierd seeing a 6 digit number pop up on my caller ID Areacode+ext#)

so how can you control outbound CID on an IVS2000? which command code would it be? can you somehow have the call display read 'restricted' instead of having a number?

I have no problems on my Tadiran systems doing the 911 thing with caller ID. I would think the Aspire should be able to do it.

I agree Coral, Just another Reason to Go Tadiran. BTW We did propose a Tadiran, but since it is a Washington State School thing they INSISTED it be a NEC product

Well, there are always CAMA trunks.

dr pbx - i've really learned a lot and have very much appreciated this forum. when i have a problem i do a search and usually am able to find a solution - it's fantastic. because i'm not an official installer - am i not really welcome to post topics? i certainly don't want to overstep any boundaries or bother anyone - because i do sincerely appreciate this site - i just sort of feel like i've been blacklisted or something or am i just being sensitive? i do go through a local company for issues and problems, but there is a 2-3 week waiting period before a technician can come out (because they are so busy) - so i always try to do some research and studying to see what i can find out on my own. i'm not trying to take away work from officially trained technicians or undermind anyone - i'm just the kind of person who doesn't want to be entirely ignorant of a system that i am responsible for. i've even been considering to take the training and become a certified technician - it's interesting work and right up my alley. i just want you to know that i'm not some jerk that's just trying to get free help - i'm honest and genuine in my efforts. but if i'm just a nuisance here, i will go away....i'd just like to know either way. thanks.