|
Joined: Sep 2004
Posts: 5
Member
|
OP
Member
Joined: Sep 2004
Posts: 5 |
First off...I'm new here and I just wanted to say hello to all! ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/forum/smile.gif) (and thanks in advance for any help) Ok, I've got an IPK running DTH-8D/16D/32D terminals...How the frigg do I get the headsets working on these?? Its gotta be a programming issue...I'm thinking I need to assign a "headset key" to a softkey, but I dont know how to do that. The programming manual is no help to me. I read a similar post here involving an Elite 48 system. The IPK uses different memory blocks aparently. HELP! Thanks in advance, Jason
It's alright
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Jun 2004
Posts: 77
Member
|
Member
Joined: Jun 2004
Posts: 77 |
Greetings,
I think the Elite 48 and IPK use the exact same memory blocks.
The only difference you may have is between software versions. The later releases have more "memory blocks" for more features that's not available on earlier versions.
Press (feature)(3) to find out what version you have.
Hope this helps a little. I will have to dig out the manual to walk you through the programming step by step. Don't have that with me right now.
[This message has been edited by new2nec (edited September 01, 2004).]
|
|
|
|
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
|
Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
Assign the key to each phone in MB 4-12. If you have a manual just follow the info that says what LK assigns headset.
|
|
|
|
Joined: Sep 2004
Posts: 5
Member
|
OP
Member
Joined: Sep 2004
Posts: 5 |
Looks like the revision is... SP1031 R1.02 KeySys R1 192P I'm reeeally trying to learn the innards of programming the IPK. The manual seems almost overwhelming though. I tried using NECs PC-based configuration app, but that royally f'ed up the initial configuration. I ended up having to call in my vendor to reprogram the entire thing...THAT was a bad day. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/forum/frown.gif) Thanks for your help. [This message has been edited by switched56 (edited September 02, 2004).]
It's alright
|
|
|
|
Joined: Sep 2004
Posts: 5
Member
|
OP
Member
Joined: Sep 2004
Posts: 5 |
Anybody have any words of wisdom on this? What does memory block 4-12 correspond to in the manual? Please help.
Thanks!
It's alright
|
|
|
|
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
|
Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
You need a programming manual. That will show the memory blocks.
|
|
|
|
Joined: Sep 2004
Posts: 5
Member
|
OP
Member
Joined: Sep 2004
Posts: 5 |
Doc...
I have a programming manual, but nowhere (at least not in common folk terms) does it show memory block configs/positions for headsets.
Its an IPK Programming Manual Revision 1 (Release 1000)
Thanks
It's alright
|
|
|
|
Joined: Nov 2003
Posts: 1,313
Member
|
Member
Joined: Nov 2003
Posts: 1,313 |
you'll need to know the ports of the phones that need a headset button (go to the phone then hit feature 3)
get into programming from ext 100
hit clear button #4
type in 12 on the keypad
you're in program 4-12!
number on the left is the port you're programming.
conference to advance to the port you need
transfer to the button you need to program
press recall then the 3rd clear button to get hset on that button
transfer to write
conference to go the next port that needs a headset.
press 01 on the keypad to get to button 01
and continue on by hitting the transfer to get to the button you need to program etc.etc.etc.........
speaker to get out of programming
|
|
|
|
Joined: Sep 2004
Posts: 5
Member
|
OP
Member
Joined: Sep 2004
Posts: 5 |
A thousand, thousand thank you's my good sir!
It's alright
|
|
|
Forums84
Topics93,959
Posts637,375
Members49,702
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
57
guests, and
40
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|