web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#226360 09/01/04 09:36 AM
Joined: Sep 2004
Posts: 5
Member
OP Offline
Member
Joined: Sep 2004
Posts: 5
First off...I'm new here and I just wanted to say hello to all! [Linked Image from sundance-communications.com] (and thanks in advance for any help)

Ok, I've got an IPK running DTH-8D/16D/32D terminals...How the frigg do I get the headsets working on these??

Its gotta be a programming issue...I'm thinking I need to assign a "headset key" to a softkey, but I dont know how to do that. The programming manual is no help to me.

I read a similar post here involving an Elite 48 system. The IPK uses different memory blocks aparently.

HELP!

Thanks in advance,
Jason


It's alright
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#226361 09/01/04 10:43 AM
Joined: Jun 2004
Posts: 77
Member
Offline
Member
Joined: Jun 2004
Posts: 77
Greetings,

I think the Elite 48 and IPK use the exact same memory blocks.

The only difference you may have is between software versions. The later releases have more "memory blocks" for more features that's not available on earlier versions.

Press (feature)(3) to find out what version you have.

Hope this helps a little. I will have to dig out the manual to walk you through the programming step by step. Don't have that with me right now.


[This message has been edited by new2nec (edited September 01, 2004).]

#226362 09/01/04 02:15 PM
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
*****
Offline
Moderator-Mitel, NEC, Vodavi
*****
Joined: Jul 2001
Posts: 1,985
Assign the key to each phone in MB 4-12. If you have a manual just follow the info that says what LK assigns headset.

#226363 09/02/04 03:09 AM
Joined: Sep 2004
Posts: 5
Member
OP Offline
Member
Joined: Sep 2004
Posts: 5
Looks like the revision is...

SP1031 R1.02
KeySys R1 192P

I'm reeeally trying to learn the innards of programming the IPK. The manual seems almost overwhelming though.

I tried using NECs PC-based configuration app, but that royally f'ed up the initial configuration. I ended up having to call in my vendor to reprogram the entire thing...THAT was a bad day. [Linked Image from sundance-communications.com]

Thanks for your help.

[This message has been edited by switched56 (edited September 02, 2004).]


It's alright
#226364 09/08/04 03:02 AM
Joined: Sep 2004
Posts: 5
Member
OP Offline
Member
Joined: Sep 2004
Posts: 5
Anybody have any words of wisdom on this? What does memory block 4-12 correspond to in the manual? Please help.

Thanks!


It's alright
#226365 09/08/04 03:36 AM
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
*****
Offline
Moderator-Mitel, NEC, Vodavi
*****
Joined: Jul 2001
Posts: 1,985
You need a programming manual. That will show the memory blocks.

#226366 09/08/04 07:35 AM
Joined: Sep 2004
Posts: 5
Member
OP Offline
Member
Joined: Sep 2004
Posts: 5
Doc...

I have a programming manual, but nowhere (at least not in common folk terms) does it show memory block configs/positions for headsets.

Its an IPK Programming Manual Revision 1 (Release 1000)

Thanks


It's alright
#226367 09/08/04 09:58 AM
Joined: Nov 2003
Posts: 1,313
Member
Offline
Member
Joined: Nov 2003
Posts: 1,313
you'll need to know the ports of the phones that need a headset button (go to the phone then hit feature 3)


get into programming from ext 100

hit clear button #4

type in 12 on the keypad

you're in program 4-12!

number on the left is the port you're programming.

conference to advance to the port you need

transfer to the button you need to program

press recall then the 3rd clear button to get hset on that button

transfer to write

conference to go the next port that needs a headset.

press 01 on the keypad to get to button 01

and continue on by hitting the transfer to get to the button you need to program etc.etc.etc.........


speaker to get out of programming

#226368 09/09/04 02:34 AM
Joined: Sep 2004
Posts: 5
Member
OP Offline
Member
Joined: Sep 2004
Posts: 5
A thousand, thousand thank you's my good sir!


It's alright

Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,712 CTX100 install
186,796 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
jc2it 4
teleco 4
Who's Online Now
1 members (Toner), 116 guests, and 244 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5