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Joined: Aug 2002
Posts: 1,088 Likes: 2
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Joined: Aug 2002
Posts: 1,088 Likes: 2 |
I have an NEC Electra Elite 192.
Our VMS 4 voicemail locks up every day. Our solution has been to reset the phone system (power on/off).
What is wrong with the voicmail. What should we do?
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
The hard drive is failing on your VMS. Exiting to DOS & running some disc utilities will sometimes buy a little time. This happens after the unit is 3-5 years old. Contact your vender for a replacement. If you would like to check my prices email me.
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Bound to cover,
Just a little more ground.
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Joined: Nov 2003
Posts: 1,313
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Joined: Nov 2003
Posts: 1,313 |
there is also some issues with some versions of the software.
nec has an upgrade (if it's not already) supposedly to fix the lockups
but the doc is right! i've been on 3 vms lockup service calls this week alone! 2 the drives were dead (damn ibm drives!).........
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Joined: Aug 2002
Posts: 1,088 Likes: 2
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Joined: Aug 2002
Posts: 1,088 Likes: 2 |
what about the FMS 4 Voicemail. Do you recommend we switch to one of those?
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Joined: Nov 2003
Posts: 1,313
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Joined: Nov 2003
Posts: 1,313 |
there was a time in the fms world where the batch of compact flash drives nec was using was a bad lot. then they switched back to sandisk cf drives and all was better.
there are several updates to the fms as well to help with various things. all in all they are pretty good as long as you know it will NEVER handle over 40 mailboxes.
the next step was the cms vm's. kinda a stripped down fms. no softkeys and no live record were a couple of things they didn't have i think. also cf based
the vmp line (the latest thing) are pretty reliable. they are also cf based unless you pay the big bucks to get the hd based one.
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Have you connected with Cosessions to see what may be going on?
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Joined: Sep 2004
Posts: 16
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Joined: Sep 2004
Posts: 16 |
DOC IS RIGHT, IF HD FINALLY FAILS PUR SW SWITCHS 2 AND 4 ON THEN REST VM WHEN VM HD STOPS DO A LOCAL CONNECT, SCAN DISK AND REPAIR DATA BASE ERROR UTILITIES ARE IN ORDER.I DID THIS TO AN FMS AND IT HAS WORKED FINE FOR OVER 21YEAR NOW, IF VM IS UNDER WARRENTY HAVE YOUR SUPPLIER REPLACE. <font face="Verdana, Arial" size="2">Originally posted by jsaad:
I have an NEC Electra Elite 192.
Our VMS 4 voicemail locks up every day. Our solution has been to reset the phone system (power on/off).
What is wrong with the voicmail. What should we do?</font>
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Joined: Aug 2002
Posts: 1,088 Likes: 2
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Joined: Aug 2002
Posts: 1,088 Likes: 2 |
You run a scandisk on an FMS?
Also, any idea if I can a new HDD for the VMS-4? Is it easily replaced?
I am assuming it is the HDD that is bad?
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Joined: Nov 2003
Posts: 1,313
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Joined: Nov 2003
Posts: 1,313 |
sure you can run scandisk on a fms!
nec (or a nec dealer) can send you a new drive for your vms. it's just a plug-n-play replacement for the one that's in there.
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Joined: Aug 2002
Posts: 1,088 Likes: 2
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Joined: Aug 2002
Posts: 1,088 Likes: 2 |
i've replaced the VMS with an FMS and it still locked up after 2 days.
What do I need to do?
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