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Joined: Nov 2004
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Please Help, I am working on a Electra Elite 48. I am adding a few cards to the system and here is the trouble I am having. Before I added any thing, slot 3 has ESI8, slot 4 has COI8, and slot 7 has VMS. I need more CO's and stations. I added another ESI8 (in slot 5), and COI8 (in slot 6). When I try to initialize card slots with the proper type, the ERR (error) displays next to the second slot with the ESI8 in it. I have tried to swap cards, slots and every thing else I can think of, but I canot get system to take second ESI8. What am I doing wrong? How can I get the system to give me thoes 8 stations. Any help is greatly appriciated.
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Joined: Nov 2003
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this is your layout correct? 1-esi8 (built in) 2-nothing 3-esi8 4-coi8 5-esi8 6-coi8 7-vms? ======================================= you can have a max of 2 coi8 cards(total of 16 co ports)
you can also have a max of 3 esi8 cards(total of 32 ports)
the vms (not sure how many ports it is) also takes away from the total station ports you can have.
what's your settings in 7-1 for all of your slots?
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Joined: Nov 2004
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Yes, the layout of the system is as your reply. The error comes up when I use memory block 7-1 when i try to initialize the second ESI card. The settings in 7-1 are correct but the ERR comes up on the the second ESI card. Any help will be appreciated. Thanks
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Joined: Nov 2003
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actually it's your 3rd card (slot 1 is a built in esi8)
very weird........just checked the hardware manual and i was right:
ESI(8)-U( ) ETU The Electronic Station Interface ETU contains eight circuits. Each circuit can support any Attendant Console, Multiline Terminal, or Single Line Telephone adapter. This ETU is installed in slots S3~S6 in the B48-U10 KSU. The first ESI(8)-U( ) ETU is built in on the MBD-U10 Unit of the B48-U10 KSU and designated as Slot 1 (Ports 01~08). The maximum number depends on other Station cards installed. This ETU shares the total number of station ports in the system. Can Install 3 ETUs for a total of 32 Extensions
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Joined: Nov 2003
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so even if you have a vms8 you should still be able to install the new esi8.
in 7-1 what's set for slot #2? non?
what's your software version? (it shouldn't have anything to do with it really)
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Joined: Jun 2004
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<font face="Verdana, Arial" size="2">Originally posted by chrislebeck: so even if you have a vms8 you should still be able to install the new esi8.
in 7-1 what's set for slot #2? non?
what's your software version? (it shouldn't have anything to do with it really)</font> Have you checked to see if there's any CAP/CAR (or even SIE) keys assigned? These take up the available station-side total ports too right? A lot of time, with existing systems, people move and changes are made, but because CAP/CAR keys are assigned at the top end of the port spectrum, they tend to get forgotten, and causes lotsa grief. Just thought you should check these.
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Joined: Nov 2003
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you're right! completely forgot about those! they do take away from your total and they are assigned in blocks of 4.
check 1-2-04. be sure to hit the recall to scroll tru the different pages. you're looking for green led's. the red ones are for ports already assigned in hardware
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