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Joined: Jan 2005
Posts: 38
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Joined: Jan 2005
Posts: 38 |
Does anyone know how to enable Voicemail pickup of ICM calls on NEC DS2000 System with IntraMail?
The VM picks up outside lines just fine but does not respond to Internal calls.
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Joined: Sep 2004
Posts: 188
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Joined: Sep 2004
Posts: 188 |
In system programming go to 1807 Hunt type and choose type 3, also in 1807 Hunt Destination use 700 the Intramail master extension number. Intercom calls will be sent to voice mail after a timed interval on ring no answer and immediately on busy. 401,403, and 8006 are all timers based on the type of call you want to transfer to voice mail but you shouldn't have to change these settings unless you want to change the number of rings before routing to voice mail.
[This message has been edited by nectec (edited January 21, 2005).]
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Joined: Jan 2005
Posts: 38
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Joined: Jan 2005
Posts: 38 |
cool! great response, detailed and direct to the point.
thanks,
PC
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Joined: Jan 2005
Posts: 38
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Member
Joined: Jan 2005
Posts: 38 |
Went inot the 1807 section; no option 3 is listed for version 3.21.0
The Hunting - Types options listed are
Trunk RNA
T Busy RNA
A Busy RNA
Trunk Busy
UCD
ACD
Any ideas?
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Joined: Jan 2005
Posts: 38
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Joined: Jan 2005
Posts: 38 |
I tested several, the 3rd option A Busy RNA does the trick.
THX
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