Business Phone Systems

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Joined: Jan 2005
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shokdoc Offline OP
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hi all..new to this forum and the telecom business..glad you're here.there's an existing install with nec electra pro level 1 system.there was 1 dtu 16 on the system, the other 4 were etw 8. the owner purchased 4 16 dtu's to replace the etw 8's..when they didn't work they asked me to check into it. thru the magic of this forum, i found out about switching the jack leads which made the phones work, but with a few minor glitches. 1 phones' "mic" light is on, another has the "answer" light on. are these phones just incompatible with their system?it's a restaurant and they live by their phones. thanks in advance.

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feature 1 turns the mic off/on. if it's off then the handsfree won't work until you turn it back on

feature answer turns the answer light off/on. i think this has something to do with ringing line preference

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I turn off answer lights with FNC ANS or Feature Ans. Not sure what it means when its on. Usually is activated by mistake.

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shokdoc Offline OP
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thanks for the tips guys..


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