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Joined: Jan 2005
Posts: 39
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Member
Joined: Jan 2005
Posts: 39 |
im trying to set up a way to send a caller to cell phone , the call goes to the auto attendant presses opt 4, goes to ext 101, if its not answered after 3 rings, they would like it forwarded to a cell number. any ideas ?
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Joined: Oct 2002
Posts: 597
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Joined: Oct 2002
Posts: 597 |
I have run into this situation before. Problem is when you use call foward off-premise feature, it happens immediately when a call comes in to an ext. You could put a call forward off premise button on the phone so that the user will press it when they are not able to take calls. Or you could setup a next call routing mailbox for that particular extension and assign a dat table for external transfer. But you would need to include in their greeting about the option. If NEC would add a timer on a per station basis for the call forward off premise, all would be fine. Maybe in a couple s/w releases!
One more thing if you had a spare phone you could foward one after 3 rings to the next ext that would be call forward off premise. Just some thoughts.
[This message has been edited by clgjr (edited March 21, 2005).]
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