atcomsystems.ca/forum Forums TDM Business Telephone Systems NEC Telephones & Systems Looking for a Computer Disk for Voice Mail that died and needs replaced

Looking for an NEC Computer Disk that died, we had someone come out and take a look at system and we were informed that we will need to repurcahse an entire phone system because they no longer have that disk avaialble that is why I am doing this search hoping I can find it consdiering we do not want to replace our entire phone system since phones work perfect.

We need to know what kind of phone system / voicemail you have.

Henke

got this in the mail, anyone have any input?

"thanks for replying it is a NEC ElectraMail AD8"

What we did when our 4 port voicemail hard drive failed was we went out to ebay and found a suitable replacement drive with the same size, form factor, and power requirements as the original drive that had failed. If you can't find the same size, you may have to go with a larger drive.

We then restored to the new disk with a disk image we took of the voicemail drive prior to failure. Of course, that assumes that you have a utility that will allow you to image the drive properly and that you used it to get a backup before the drive failed. Nobody at your dealership would tell you to do that because they get to make a whopping profit when they sell you an entire new (refurbished) voicemail card and take your old card and return it for refurbishing. At any rate, enough sour grapes.

The final hurdle you'll have is getting an activation code for your restored voicemail drive image. Because the hardware has changed, your old voicemail activation code is invalid. I'm still trying to get someone at NEC to communicate with me on the matter. So far, they have been completely unresponsive.

I don't know if any of that will help you, but there it is for what it's worth.

Andrew

[This message has been edited by advantagecom (edited May 17, 2005).]