|
|
|
|
Joined: Aug 2002
Posts: 1,073 Likes: 1
Member
|
OP
Member
Joined: Aug 2002
Posts: 1,073 Likes: 1 |
I just moved an Electra Elite 192 with a FMS voicemail system. Everything seems to work fine as far as I'm concerned. The customer is complaining that when you call in via the autoattendant and dial an extension, intermittently the caller is just dropped. I remember seeing this when the VM was trying to transfer you to an extension that does not have a phone connected but, the phones are connected in this case.
Is there anything I should check. I can't duplicate the problem, so I'm at a loss.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Nov 2003
Posts: 1,313
Member
|
|
Member
Joined: Nov 2003
Posts: 1,313 |
is there a mailbox associated with the phone? there has to be a mailbox (or tbox) to transfer the call out of the vm.
|
|
|
|
Forums84
Topics94,299
Posts638,872
Members49,770
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
116
guests, and
316
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
