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Joined: May 2004
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Joined: May 2004
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If the UCD is set up with only the reception phone logged in, calls that are parked inhibit the UCD from sending a call down until the parked call is answered...any ideas to get around this?
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Joined: May 2005
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Joined: May 2004
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Joined: May 2004
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<font face="Verdana, Arial" size="2">Originally posted by activatedco:
use ACD</font> Thanks, will ACD allow other calls to come through if the prioir call is transferred and unanswered or if it is parked?
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