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Joined: Dec 2004
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I just got the Soft Phone for the Aspire system and I am getting frustrated setting this thing up.
When I type the NTCPU IP Address on location it works fine. My problem is when I am out of my office and I type the static IP address of my office, I am unable to connect the soft phone.
Can anybody help me with this issue?? Does anyone here have soft phones?
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Joined: Mar 2003
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I believe you have to set up a VPN tunnel for both locations.
Contact Field engineering at NEC, if you are a dealer as they just released an update acouple of days ago.
DJ
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Joined: Dec 2004
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What's this VPN business? Its really starting to make me mad. Why does NEC require a VPN for IP Phones? Should I carry a VPN Router with me wherever I go?
The Toshiba systems dont require VPNs and is just plug and play. I Dont get why they made this thing so complicated.
Has anyone tried it without a VPN? I am curious to know if it will work.
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Joined: Dec 2004
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Oh DJ,
One more question do you have the number to Field Engineering at NEC?
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Joined: Dec 2004
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Are there any installers in here that know how to program a Soft Phone? I dont care paying someone to tell me how to get this damn Soft Phone to work without buying a VPN Router. I really dont get the brains behind this VPN method.
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Joined: Jul 2004
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you can set up a software VPN to your network, you dont need a hardware one. we have sp30's off of the neax2000ips and we use software vpn's on all of our softphones. dont know the specifics for the software vpn will talk with IT guy and find out.
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Joined: Jul 2005
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jhenke,
Any info on how to set this up as NEC in Oz have very little info. I tried doing this with an Elite IPK system with no success from home over ADSL. The phone came up but no speach..
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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Joined: Dec 2004
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jhenke,
Thanks for looking into this. I guess for the Softphone I gata get VPN. Now, I have regular IP phones as well that I bought for remote locations. Do you know a workaround so I dont have to buy a VPN router for each location?
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Joined: Jun 2004
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I take it there is no way of putting the Aspire on a public Static IP address?
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Joined: Jun 2004
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Hmm, where's edit post?? Anyway, as far as the softphone goes, I haven't played with that yet but have set up IP phones with no issues. I needed a public static IP address and it went fine. Unfortunately if you can't have that, then you will need to set up a VPN to get through a firewall, OR , use a port that is directed to the private IP that the NTCU is residing at. Did you get Field Engineering's number yet? I have it if you want, Mike Griffith is the only one versed in the IP side of things.
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