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Joined: Jun 2005
Posts: 18
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Member
Joined: Jun 2005
Posts: 18 |
i have integrated 2 aspire systems where in each system there are 2 PRI & approx 150 extns.1 more PRI on each side for interconnectivity.my problem is whenever they try to call eachother the extns gets hanged.i have to reset the extns. my seniors does`nt have a solution.
can anyone help me out.
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Joined: Jan 2005
Posts: 15,395 Likes: 17
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,395 Likes: 17 |
I don't know much about NEC, but point-to-point PRI circuits are pretty much the same with any system. It sounds to me like there may be an issue with call collisions, that is, a call coming in at the same time a call is going out over the same PRI channel. If they "collide", the channel is effectively locked up in both systems.
We have managed to overcome this problem by setting half of the channels as "outgoing" toward the other system, and "incoming" from the other system. It works perfectly. Perhaps you may want to experiment with this to see if it helps. I would imagine that at a minimum, it will reduce the chances of collisions from occurring.
I don't know if the systems you have are capable of this restriction, but if so, give it a try.
Ed Vaughn, MBSWWYPBX
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Joined: Jun 2004
Posts: 10
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Joined: Jun 2004
Posts: 10 |
They are capable to this restrictions.
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