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Joined: Sep 2005
Posts: 20
Member
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Member
Joined: Sep 2005
Posts: 20 |
Good Morning,
We have a problem where our phones cannot dial out by pressing 9 to gain outside access.
Once #9 is dialed, display shows: port number and a full number used to call out, for example:
14: 234-1234
and it just sits, no dial tone at all.
System is: Electra Elite 192
Any ideas? Thanks
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Joined: Jan 2005
Posts: 15,397 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,397 Likes: 18 |
Sounds to me like line 14 is dead coming into your facility. Unless you have a means to test the line, you can start by asking your local service provider to run a test on it. Sometimes, they can detect outside failures that may be causing it to be out.
Ed Vaughn, MBSWWYPBX
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