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Joined: Feb 2006
Posts: 1
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Joined: Feb 2006
Posts: 1 |
Help. Does anyone know how to stop/change the music on hold. We just cant stand "The yellow rose of Texas" anymore.
Thanks.
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Joined: Nov 2003
Posts: 1,313
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Joined: Nov 2003
Posts: 1,313 |
program 1-8-31 set to external will stop it. you can then connect a alternate music source to the rca jack under the cover & play whatever you want
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Joined: Mar 2005
Posts: 306
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Joined: Mar 2005
Posts: 306 |
although The dixie song isnt bad.
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Joined: Jun 2004
Posts: 58
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Joined: Jun 2004
Posts: 58 |
Mine only gives me the option of A or B as shown in the manual..
Medley A = American Folk Song Medley
Medley B = Christmas Song Medley
There is no option for External.
I did look at 3-11 but when changing to external it cut off my trunk 1 selection on all phones.
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Joined: Nov 2003
Posts: 1,313
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Joined: Nov 2003
Posts: 1,313 |
1-8-31 will let you select internal (ie the folk songs or xmas) or external (whatever you connect to the rca jack)
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Joined: Apr 2006
Posts: 5
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Joined: Apr 2006
Posts: 5 |
Hello!
I'm running into an issue running the background music through CO4. I have just a basic discman hooked up, it plays through the telephones like it should for 42-45 seconds... then cuts out completely. It will come back if I reset the CPUI card, then turn the BGM off then on again. I've got the port set to CO4 in 1-1-79, but I just can't figure out why it would work for 45 seconds then crap out. Thanks!
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Joined: Nov 2003
Posts: 1,313
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Joined: Nov 2003
Posts: 1,313 |
just curious.....why aren't you using the rca jack?
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Joined: Apr 2006
Posts: 5
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Joined: Apr 2006
Posts: 5 |
We're trying to use a pre-recorded message on a loop for the on-hold music, and the CO for the BGM on the phones.
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Joined: Jul 2006
Posts: 731
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Joined: Jul 2006
Posts: 731 |
You need to program MOH/BGM on CO line feature in the system & provide -24 volt to it to work properly. This feature is intended for multiple MOH sources in a "tenant" enviroment. For a single tenant, just plug into the KSU's RCA jack as chrislebeck suggested.
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Joined: Apr 2006
Posts: 5
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Joined: Apr 2006
Posts: 5 |
Thanks!! I happened to have a Valcom 624b power supply laying around, put it inline with the music source and it works great!! Thanks guys!
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