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Joined: Feb 2006
Posts: 3
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Joined: Feb 2006
Posts: 3 |
I have a nec 48 system and the mwi light on one phone has stopped working. I have looked through the manuals a thousand times and researched on the internet and can not seem to find out how to fix this. It is weird how it stopped working. It had been working for over a year. help!!
Thanks!
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Joined: Dec 2005
Posts: 170
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Posts: 170 |
check in the mailbox to make sure the activate lamps is set to yes, and that lamp= x
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Joined: Feb 2006
Posts: 3
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Joined: Feb 2006
Posts: 3 |
Do you mean in the software for setting up the voicemail box? The voicemail box for this person is marked for the lamp, just like everyone else, but the light for this particular box is not working now but all others are working.
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Joined: Dec 2005
Posts: 170
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Joined: Dec 2005
Posts: 170 |
you may have to delete the mailbox and reset it up. have you tried that?
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Joined: Aug 2004
Posts: 9,172 Likes: 22
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Admin
Joined: Aug 2004
Posts: 9,172 Likes: 22 |
Try to manually turn on a message light. If that works then you do have a mailbox issue. If it doesn't work then the voice mail can't make it light if the system doesn't.
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Joined: Feb 2006
Posts: 3
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Joined: Feb 2006
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bigc3310-
no i have not tried that..good thought. i will repost once i do that.
rather be fishing-
how do you manually turn on a message light?
thanks for the feedback!
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Joined: Nov 2003
Posts: 1,313
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Joined: Nov 2003
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you have to have a free analog port.
1>change that port to a vm port
2>assign codes in 1-1-46/7/8 to turn lamps on/off
3>get on the analog port with a buttset or analog phone
4>dial the off code then the ext
5>light should be off.
6>reset the analog port back to a station
7>easy
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