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#230518 04/05/06 04:30 AM
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Our client ran out of digital ports on their system so we installed a new digital board.

We assigned the new extension to the phone, but now the new user cannot get into VM. When he presses the VM buttong it takes him into the main VM instead of his own person VM.

Do you have to setup this ext. to VM?


Keith A. Murrey
Data Voice Solutions, ltd.
Atcom VoIP Phones
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#230519 04/05/06 05:36 AM
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Did you assign a voice mail box to this extension? If not you need to.

Dan S


We get old too soon, smart too late
#230520 04/05/06 06:56 AM
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Dan:

I think that is the step we didn't do - can you elaborate for me?


Keith A. Murrey
Data Voice Solutions, ltd.
#230521 04/05/06 01:25 PM
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log into the vm using a login that has manager status. then press the more softkey, then mgr, then chbox, & follow the prompts from there

#230522 04/05/06 02:25 PM
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Thanks Chris - I shall try that tomorrow.


Keith A. Murrey
Data Voice Solutions, ltd.

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