What Happen to this PMS ? |Sundance Business VOIP Telephone Help

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What Happen to this PMS ? #231882 10/01/06 12:50 AM
Joined: Sep 2005 Posts: 53 S.E.A polytone OP Member
OP polytone Member Joined: Sep 2005 Posts: 53 S.E.A	What happen to this PMS link ?? always down. normal link is ---> Tx: 1![5] Rx: [6] Tx: 1![5] Rx: [6] Problem link -----> Tx: 1![5] Rx: [6] Tx: 1![5] Rx: [16] <--- after receive this then... the rest Rx: is ? mark. Tx: 1![5] Rx: ? Tx: 1![5] Rx: ? Why ? I just did the cmd D101:0000>0000: ccc and cmd D102:0000>1600:ccc , then programme back the PMS command, the PMS link back to normal. the problem will occur maybe few hour/day later... when Rx: is [16] Plese help..... Thank You

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Re: What Happen to this PMS ? #231883 10/02/06 12:06 PM
Joined: Aug 2005 Posts: 2,125 salinas, CA, USA telephoneguy Member
telephoneguy Member Joined: Aug 2005 Posts: 2,125 salinas, CA, USA	Sounds like a bad cable between PBX and PMS. The [16] probably indicates noise being interpreted as data. Check for wiring problems, loose cable ends, power cords on top of data cords, power cords next to fluorescent lights, etc. Interference of some sort. \| VBC Salinas \| Valley Baptist Church, Salinas - worship and prayer for Salinas California

Re: What Happen to this PMS ? #231884 10/02/06 08:05 PM
Joined: Sep 2005 Posts: 53 S.E.A polytone OP Member
OP polytone Member Joined: Sep 2005 Posts: 53 S.E.A	I had try to change the 1)APOO card 2)connection cable 3)slot from PIM1 to PIM0 4)AP00 port from port 0 to port 2 and install the short haul modem....but the problem still come.....everyday! I also don't know what to do now, and what i can do.??? really need some advice from the experiance/expert guy.... Thank you.

Re: What Happen to this PMS ? #231885 10/04/06 03:33 AM
Joined: Jul 2006 Posts: 171 Virginia smoom Member
smoom Member Joined: Jul 2006 Posts: 171 Virginia	What type of 2000 are you having this problem on? What is the distance from the 2000 to the PMS computer? Have you used the PMS simulator?, did it recreate the problem. On you first post where you monitoring the PMS link at the PBX or at the PMS side. Just wondering wether the RX data is coming from the PBX or from the PMS. The 05 would be ACK and 06 would be for a ENQ the 16 would be a DLE. The DLE message is an indication that the sender of the DLE is requesting the other end to stop. You should get a DLE "<" to get the interface to start again. So you need to identify wether it is the PMS end that is requesting a stop or the PBX end.

Re: What Happen to this PMS ? #231886 10/05/06 08:53 PM
Joined: Sep 2005 Posts: 53 S.E.A polytone OP Member
OP polytone Member Joined: Sep 2005 Posts: 53 S.E.A	This data i capture from PMS. Tx - PMS to PABX Rx - PABX to PMS Rx: [6] Tx: 1![5] Rx: [16] <--- after receive this then... the rest Rx: is ? mark. Tx: 1![5] Rx: ? i don't know which side is requesting to stop. only the PMS side receive the [16] then it still sending 1![5] but that is no reply from PABX. until i programme the command D102>0000:1600 ccc then the PMS continue run

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