How can I set the voice mail...

Print Thread

Rate Thread

Page 1 of 2

How can I set the voice mail... #232674 01/06/07 08:01 AM
Joined: Jan 2007 Posts: 57 So Cal kevinm2 Member
kevinm2 Member Joined: Jan 2007 Posts: 57 So Cal	We have three phone lines coming into our Electra Elite 48 (SP013 V3.11) with an Elite mail. The way it's setup now is that all incoming calls get one greeting. We have 6 extensions with voice mail setup on all. 1 - How can I set the voice mail to have different greetings for different phone lines? And to leave messages at different extensions. a. CO LINE 01 to hear greeting from extention 101, and to be able to leave a message at Ext. 101 b. CO LINE 02 to hear greeting from extension 102, and to be able to leave a message at Ext. 102 c. CO LINE 03 to hear greeting from extension 103, and to be able to leave a message at Ext. 103 FYI: They are not private phones. Therefore all exentions should ring and be able to answer when a call comes from any of the phone lines. Electra Elite 48 with Elitemail FMS/VMS (2 Port). SP013, Ver. 3.11

Atcom VoIP Phones

Best VoIP Phones Canada

Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Re: How can I set the voice mail... #232675 01/06/07 09:12 AM
Joined: Sep 2006 Posts: 92 Owen Sound Ontario Canada kbarry Member
kbarry Member Joined: Sep 2006 Posts: 92 Owen Sound Ontario Canada	The most easiest way is to make the lines DIT to the extention and let the call Forward Busy no answer take the call to the mailbox of that extention.

Re: How can I set the voice mail... #232676 01/06/07 09:14 AM
Joined: Sep 2006 Posts: 92 Owen Sound Ontario Canada kbarry Member
kbarry Member Joined: Sep 2006 Posts: 92 Owen Sound Ontario Canada	As for Ringing make a SIE key that rings of each phone on each phone.

Re: How can I set the voice mail... #232677 01/06/07 11:07 AM
Joined: Jan 2007 Posts: 57 So Cal kevinm2 Member
kevinm2 Member Joined: Jan 2007 Posts: 57 So Cal	Quote Originally posted by kbarry: The most easiest way is to make the lines DIT to the extention and let the call Forward Busy no answer take the call to the mailbox of that extention. How do I call "Forward Busy no answer take the call to the mailbox of that extention"? Electra Elite 48 with Elitemail FMS/VMS (2 Port). SP013, Ver. 3.11

Re: How can I set the voice mail... #232678 01/06/07 11:13 AM
Joined: Mar 2003 Posts: 680 N.E. Texas Tip&Ring Member
Tip&Ring Member Joined: Mar 2003 Posts: 680 N.E. Texas	This can be done by setting up Trunk Mapping in the Voicemail, Using transaction boxes, and setting DIT delayed ringing to the V mail. Check with your NEC Dealer as this can be quite involved unless you are familiar with the system.

Re: How can I set the voice mail... #232679 01/06/07 11:16 AM
Joined: Jan 2007 Posts: 57 So Cal kevinm2 Member
kevinm2 Member Joined: Jan 2007 Posts: 57 So Cal	No tech is available where I am. I have to do it myself. Can this be done from admin's display phone? Or do I have to go through VM's cosessions software. If that's the case I'm in trouble. My disk is corrupted and I can't install it on the laptop. And I don't know where to get it from! :bang: Electra Elite 48 with Elitemail FMS/VMS (2 Port). SP013, Ver. 3.11

Re: How can I set the voice mail... #232680 01/06/07 11:37 AM
Joined: Mar 2003 Posts: 680 N.E. Texas Tip&Ring Member
Tip&Ring Member Joined: Mar 2003 Posts: 680 N.E. Texas	The Voicemail programming does require cosessions. Cosessions is a copyrighted product so as a dealer I can not give it away. Go to the NEC website www.necunified .com and use the pulldown tab for sales and delect find a dealer. The dealer nearest to you can sell a new copy to you.

Re: How can I set the voice mail... #232681 01/07/07 05:23 AM
Joined: Jul 2001 Posts: 1,985 Chetco Effect DrPbx Moderator-Mitel, NEC, Vodavi
DrPbx Moderator-Mitel, NEC, Vodavi Joined: Jul 2001 Posts: 1,985 Chetco Effect	I service all of SoCal. If you would like some help email me & a trained tech will set this up for you. It will save you hours of your time.

Re: How can I set the voice mail... #232682 01/07/07 05:24 AM
Joined: Jul 2001 Posts: 1,985 Chetco Effect DrPbx Moderator-Mitel, NEC, Vodavi
DrPbx Moderator-Mitel, NEC, Vodavi Joined: Jul 2001 Posts: 1,985 Chetco Effect	& by the way if your lines are in hunt, what you want to do will not work.

Re: How can I set the voice mail... #232683 01/07/07 06:33 AM
Joined: Jan 2007 Posts: 57 So Cal kevinm2 Member
kevinm2 Member Joined: Jan 2007 Posts: 57 So Cal	Is the hunting set by the NEC box or the phone company? Electra Elite 48 with Elitemail FMS/VMS (2 Port). SP013, Ver. 3.11

Page 1 of 2

Moderated by ttech

Hop To

Link Copied to Clipboard

sundance-communications.com/forum Forums TDM Business Telephone Systems NEC Telephones & Systems How can I set the voice mail...