atcomsystems.ca/forum Forums TDM Business Telephone Systems NEC Telephones & Systems IPK II Night Mode?

We are a small company with a single individual responsible for the phone system. Sometimes we may close a bit early and it would be nice to have a way to set the phones to night mode when we leave in advance of the scheduled time. Also we would like to have an automatic scheduled switch to night mode such that it could not be forgotten by the attendant when they leave.

Seems simple really, all that is desired is a programmed button on the operators terminal that when pressed will toggle the system from night mode to day mode (or vice-versa) and at the same time have the system make these changes on an automatic schedule. Our installer said it would work but the automatic schedule would over-ride any manual control when the next programmed switch came. We said that was OK. He goes back to the IPK II box, hooks up with notebook PC, pokes around in there for some time then comes back to us saying it doesn't work and can't be done! That is essentially all I know about it.

Our 'night mode' directs callers to a recorded greeting with instructions for leaving messages and how to obtain after-hours service. ((this was another issue we had with this system, apparantly it is not capable of repeating recorded greetings?!?! lame )) (Our attendant stumbled onto a work-around for this though)

On our system pressing speaker --> 718 yields a busy signal and nothing else.

Class of Service for your extensions would have to be altered to allow for Manual Night Mode Switching. Is on by defualt for only phones assigned to CoS 15 which is usually your attendant/operator (101 by default).

If you try it from any phone that does not have "rights" you will get a busy signal.

Again, if you'd leave me your email in a private message, I will send you the instructions on how to make this work!

In addition to CoS.... If Manual Night Mode Switching is not selected in MB 12-01-01 (Night Mode Function Setup) You will not be able to do a manual switch from any phone regardless. And just to make certain I am not feeding you false information.... I have tested evverything posted here in the field for clients and again in office to make sure it does what I am saying.

Hey TJ - what happened?

Just a clarification.. Is IPK II the same as our Topaz system here in the philippines because it seems they both use the same MB or program numbers? Just a question