|
|
Joined: Jan 2007
Posts: 17
Member
|
Member
Joined: Jan 2007
Posts: 17 |
Hi everyone,
Our Elite IPKII just lost the overhead page...we hit the button, hear the two beeps in the handset but not outside!? Whattha! Where should I look?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Mar 2003
Posts: 680
Member
|
Member
Joined: Mar 2003
Posts: 680 |
Try checking your paging Amplifier first.
Does it have power?
Anybody else in the building doing work?
|
|
|
|
Joined: Jan 2007
Posts: 17
Member
|
Member
Joined: Jan 2007
Posts: 17 |
If the amp is at the speaker it's up 30' in the air. ugh But, as far as I can tell, there's power and everything is normal except hearing those same tones I'm hearing in my handset outside in the warehouse. I believe someone hit a bunch of buttons (thinking they were doing something different) at ext 101 because I lost sound out in the warehouse and ext 101 was blinking with a MW that "nobody" sent. know what Im saying? I just have to figure out what they did. :bang:
|
|
|
|
Joined: Jul 2006
Posts: 731
Member
|
Member
Joined: Jul 2006
Posts: 731 |
You're getting the splash tone over the speakers, but not the voice path? Are you using the KSU page port, or a PGD? We will have to troubleshoot the IPK II hardware...
On the IPK I, sometimes I had the same trouble & it was my CPU...
|
|
|
|
Joined: Apr 2005
Posts: 2,526 Likes: 4
Member
|
Member
Joined: Apr 2005
Posts: 2,526 Likes: 4 |
If you are a tech or installer.
Remove the page feed from the IPK II at the amp and connect your butt set, have someone page, what do you hear? The amp will not be 30' in the air. It's usually located near the phone system.
Dan S
We get old too soon, smart too late
|
|
|
Forums84
Topics94,516
Posts639,970
Members49,848
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
199
guests, and
33
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|