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Joined: Oct 2006
Posts: 33
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Joined: Oct 2006
Posts: 33 |
If the phones work normally in all other respects, then it is not the station card.
The CPU sends commands directly to the phones to make them ring, and the station card is simply relaying the commands!
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Joined: May 2007
Posts: 82
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Joined: May 2007
Posts: 82 |
Great suggestions, guys. I set all the ports from the DSX-80 on a patch panel and tested the ringing problem right at the board. Problem persisted. I put two of the lines in a ring group. The rest are default to key ring. I will print and follow up with the suggestions listed here. I really appreciate your help. As familiar as I am with the programming and the systems themselves, I am a bit surprised by this problem. Will let everyone know the resolution. :bang: Al
"Let Everything Be Done Decently and In Order" 1 Corinthians 14:40
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Joined: Jun 2006
Posts: 123
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Joined: Jun 2006
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Yes Walter,I am from Chattanooga TN,so I may be a little bit on the red side(lol)frogging rocks!! see ya Jason!
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Joined: May 2007
Posts: 82
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Joined: May 2007
Posts: 82 |
Originally posted by KLD: Walter, "Frogging" goes back to "leap-frogging" cable pairs to make a line work. (White-Blue pair bad, cut to Violet-Slate from pole 1 to pole 2, cut back to White-Blue)
Now then, , Al, the suggestions here are all good. Do you have a test jack to test the output of the card at the backboard? Does it work there? Make a test jumper to plug into the station card with only this port wired out to the jack. Does it work? By then a spare card should be available, try it. Until you know if the problem is software or hardware you are not going to be able to follow this through. By testing the hardware you are left with software if the sets do not ring. That is where the ring group, et al, comes in. Go to a correctly ringing set, do a "Copy" and see if it is ringing now.
Good luck. Geez, what a dope I am. I erred in my programming. The problem is that I used 3112 to terminate day and night ring on 4 of the 6 lines coming into the system to specific extensions (DILs). the other two lines terminated to a ring group with three extensions assigned to the group (600) and each assigned a message center key. I resolved it my 2121-01 06 CCK-R. Problem solved. I was not thorough in my troubleshooting. I will be more careful in the future. Thanks for all of your help. Al Dukes :db:
"Let Everything Be Done Decently and In Order" 1 Corinthians 14:40
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Joined: Sep 2005
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KLD
We used the term Shotgun.
-TJ-
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