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Joined: Dec 2005
Posts: 44
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Joined: Dec 2005
Posts: 44
On an Electra Elite system we had something happen where we ended up having to replace the cabinet and the CPU card. I also had to upgrade my IPK SAT because the first CPU card was a 100 and this one is a 410. When I went to upload programming it asked that I convert and upload, I did and everything was jacked up. So I downloaded, then adjusted and we still had problems with the voicemail. Everytime I went to 7-2 to program ports 21-24 as DVM Ports, it would revert them back to none. So this morning, I reset the system to default programming and then let the system assign the cards, then downloaded programming. Now it recognizes the VM and allows it to be programmed. After re-programming in SAT, when I dial the first VM Port, it just gives me a beep, nothing more. The voicemail is an FMS 2-U30.

What have I missed?

Thanks,

David

Atcom VoIP Phones
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Joined: Jul 2001
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Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
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Joined: Jul 2001
Posts: 1,985
When you do the first download save as an IPK. Not as <7000. Hope this helps.

Joined: Jul 2006
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Heres a trick...default the CPU with only the MIF. Upload your database, then insert your cards one by one just like on the IPK II.


www.phonelinetech.com


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Moderated by  ttech 

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