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Joined: Oct 2007
Posts: 6
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Joined: Oct 2007
Posts: 6 |
Hi,
We have a NEC Electra Elite 192 PBX and I have the NEC IPK SAT software to connect into it and do some programming. I am having an issue doing the direct connection from a PC. Right now I have the COM port in the SAT software matching the COM port on my computer but after I hit connect it just times out. Another COM port we have hooked up to it which does SMDR works perfectly fine. Any suggestions would be helpful!!!
Thanks
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
Your versions of software need to be compatable & a straight thru cable is used.
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Joined: Oct 2007
Posts: 6
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Joined: Oct 2007
Posts: 6 |
I think I am using version 4.66, how do I know what version the PBX takes? The cable I have attached now is a straight through. Would it make any difference if it was attached through a PCI COM port card? Thanks.
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Joined: Oct 2007
Posts: 6
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Joined: Oct 2007
Posts: 6 |
I'm still having trouble with this, any other thoughts?
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Joined: Jul 2006
Posts: 171
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Joined: Jul 2006
Posts: 171 |
In order to use the SAT you will need a MIFM card installed in the switch, a straight through cable and the SAT software. What slot is your MIFM card in? From extension 100 (or a programming phone) press Feature then 3 and tell us what the display shows. Then open your SAT program and select help then about and tell us what version and build you have of the SAT software.
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Joined: Jan 2007
Posts: 345
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Joined: Jan 2007
Posts: 345 |
I am sorry to bump a post but I am have the same problem today.
Here is the system version SP035 Version 5.03
I am using Electra Elite 7.00 (9053)
Any help would be greatly appreciated.
Thanks
Brian.
All In One Communications
Mustang, OK
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Joined: Oct 2007
Posts: 6
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Joined: Oct 2007
Posts: 6 |
Ok here is the info I was able to get
I'm sure we are using the straight through cable.
SP036 V6.00
SAT software: 4.611 [46050]
I know the connection rates are supposed to be the same, is there some way to find out what it is using in the PBX?
Thanks for your continued help.
Matt
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
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But, do you have a MIFM card. The question was asked, but no answer was given.
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Joined: Oct 2007
Posts: 6
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Sorry, yes we do. Once upon a time we were able to get into it. We are using a port other than COM 1 to try and do the connection. The COM port is an add on 2 port PCI serial card. Our COM port 1 has all of the rates but the extra card is missing some.
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Joined: Jul 2006
Posts: 171
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In the SAT software select Communications followed by Connect, select the direct connect button then press setup. Choose your com port, at 38.4 Kpbs 10bits 8/n/1
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