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#235864 11/20/07 02:03 PM
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Got an IPK system with ELiteMail VMP. During the main greeting you can press 3 for another recorded message that states names and their extenstions. I can access this message by hitting the message button and then * 2 # and then 110. How do I rerecord this message?

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#235865 11/21/07 04:14 AM
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Are you dialing 110 or 9110? If 110 is a subscriber mail box, you would get there with the 9110, then follow set-up options to change the greeting.

However, it could be set up as a Transaction box. A transaction box is "owned" by a subscriber mailbox. Let's guess that station 100 owns "T-box" 110..... access the mailbox of 100, press "LVMSG" (softkey) dial ##110.... then follow prompts.


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#235866 11/22/07 01:41 AM
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I usually make the system manager the owner of transaction boxes, you could try accessing that box & then select lvmsg.


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#235867 11/28/07 02:52 PM
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I was able to record a new message using ##110 LVMSG option on the System Manager phone. Thanks!


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