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Joined: May 2007
Posts: 30
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Member
Joined: May 2007
Posts: 30 |
In 3-42 right now it is not terminated anywhere. In 3-43 it is terminated to station 30, the first VM port. And 1-1-77 is set for 20 Seconds. The VM ports are: port 25=station 30 port 26=station 31 port 27=station 32 port 28=station 33
Now as a test I assigned 3-42 to station 10, it rings about 5 times then goes to VM. So I know that works. BUT non of the other station rings, because it's DIT to one station.
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Joined: Nov 2007
Posts: 369
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Joined: Nov 2007
Posts: 369 |
Does vm answer when in "night mode" (following the assignment in 3-43)?
In 4-01, port 25.... are the line keys lit "red"?
Your test using 3-42 = 10 tested the "Busy/No Answer" forwarding. Can you do another test: assign station 11 in 4-01 to "delay Ring"? Call in to see if station 11 starts ringing after 20 secs. This will verify that "Delay Ringing" works.
"I didn't do it, and I won't do it again"
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Joined: Nov 2007
Posts: 369
Member
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Member
Joined: Nov 2007
Posts: 369 |
Another place to look:
Check tenant assignments. In MB 2-01 (Trunk to tenant) assignment: Tenant 00 (first 2 digits to left of display)... all trunks lit up. Verify tenants 01, 02, etc... no trunks lit up.
In MB 4-09 (Telephone to Tenant assignment): ports 25 - 28 are in tenant # 00 (last digits - far right of display).
"I didn't do it, and I won't do it again"
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Joined: Jul 2006
Posts: 731
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Joined: Jul 2006
Posts: 731 |
This just occured to me...are your voice mail ports connected via a SLI-8 card or SLT U-10/20 adapters. I think delay ring was'nt supported on the SLT adapters...
Also, DIT delay was not avalable on the PRO II. We want to set 1-1-77 delay timer, & 4-01 red line keys on th e1st VM port.
Now if the CPU has version 4-5.0 or under ( I think ) delay ring to a hunt group did not follow the hunt. The "work-around" for this was to DIT to a CAR key, then FWD NOANS to the VM pilot.
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Joined: May 2007
Posts: 30
Member
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Member
Joined: May 2007
Posts: 30 |
I'm using an sli-8 card, and looks like the delay ringing is not supported by the SLI card either. I have cpu version 5.02. So IPKII is correct to say the only option I have is to DIT to a car key which I have set up. Now 2 questions. How do I FWD NOANS the car to the VM pilot, and 2 can I set the CAR to ring on a SLI port, since I have a cordless phone setup on one of those ports. Which is port 29. Thanks for all the help so far.
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Joined: Jul 2006
Posts: 731
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Joined: Jul 2006
Posts: 731 |
From station port 01 or 02, press speaker, dial 45, dial CAR key extension number, dial V-mail pilot number, press speaker. You control the FWD NOANS timer in 1-2-22. This is a system wide timer, btw.
You can try assigning the CAR key to a button on the SLI port, then set that button to ring in memory block 4-37 (day)& 4-38 (night).
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