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DSX 80 AA not recognizing DTMF intermittently #236738 03/05/08 05:05 AM
Joined: Mar 2005 Posts: 97 South Carolina wanebo Member
wanebo Member Joined: Mar 2005 Posts: 97 South Carolina	I have a DSX 80 that is intermittently not seeing DTMF. I appear to have very "hot" incoming lines. I have adjusted the sidetones and recieve gains and to the point where they currently are set to short and -11. This has not alleviated the problem at all and has only served to lower the volume on outside calls. Any body else run into this or have a solution?

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Re: DSX 80 AA not recognizing DTMF intermittently #236739 03/05/08 05:18 AM
Joined: Jan 2007 Posts: 1,217 Los Angeles 94astro Member
94astro Member Joined: Jan 2007 Posts: 1,217 Los Angeles	I had that same problem a while ago. The sidetone was really high so I adjusted the gains, but that affected the dtmf being detected by the AA. We upgraded that site to the latest version and it fixed the problem, hopefully that's all you'll have to do. The latest is 2.11. Aaron

Re: DSX 80 AA not recognizing DTMF intermittently #236740 03/05/08 05:20 AM
Joined: Mar 2005 Posts: 97 South Carolina wanebo Member
wanebo Member Joined: Mar 2005 Posts: 97 South Carolina	It's at 2.11

Re: DSX 80 AA not recognizing DTMF intermittently #236741 03/05/08 09:17 AM
Joined: Jan 2007 Posts: 1,217 Los Angeles 94astro Member
94astro Member Joined: Jan 2007 Posts: 1,217 Los Angeles	Then I would call T.S. Aaron

Re: DSX 80 AA not recognizing DTMF intermittently #236742 03/05/08 09:22 AM
Joined: Nov 2001 Posts: 1,640 Philadelphia Pa suburbs ttech Moderator-NEC
ttech Moderator-NEC Joined: Nov 2001 Posts: 1,640 Philadelphia Pa suburbs	2.14 is the latest release Nec DSX Aspire UX5000 SV8100 SV9100 SL1100 Certified

Re: DSX 80 AA not recognizing DTMF intermittently #236743 03/05/08 11:18 AM
Joined: Jan 2007 Posts: 1,217 Los Angeles 94astro Member
94astro Member Joined: Jan 2007 Posts: 1,217 Los Angeles	You're right, did that just come out? Aaron

Re: DSX 80 AA not recognizing DTMF intermittently #236744 03/06/08 02:12 AM
Joined: Jun 2006 Posts: 1,624 NY Keighlar Member
Keighlar Member Joined: Jun 2006 Posts: 1,624 NY	It came out this week on the 3rd along with a new version of the Administrator. "I'm the one that has to die when it's time for me to die, so let me live my life, the way I want to." -- Jimi Hendrix

Re: DSX 80 AA not recognizing DTMF intermittently #236745 03/06/08 02:31 AM
Joined: Mar 2005 Posts: 97 South Carolina wanebo Member
wanebo Member Joined: Mar 2005 Posts: 97 South Carolina	I'll try bumping it up to that and see if it clears the problem up. Any idea of what is changed in the latest version?

Re: DSX 80 AA not recognizing DTMF intermittently #236746 03/06/08 02:58 AM
Joined: Jun 2006 Posts: 1,624 NY Keighlar Member
Keighlar Member Joined: Jun 2006 Posts: 1,624 NY	Here is the link to the NEC Release Notes. "I'm the one that has to die when it's time for me to die, so let me live my life, the way I want to." -- Jimi Hendrix

Re: DSX 80 AA not recognizing DTMF intermittently #236747 03/08/08 05:03 AM
Joined: Mar 2005 Posts: 97 South Carolina wanebo Member
wanebo Member Joined: Mar 2005 Posts: 97 South Carolina	Bumped it to 2.14. No change. Although I now have noticed that the incoming line level appears to be changing in volume all on it's own. And the local provider is of no help. So now I'm looking for a way to smooth out the line level. Any thoughts?