sundance-communications.com Forums Telephony Discussion Phone & VoIP Systems NEC Telephones & Systems Nec Professional Voice Mail Question

I had a Nec Professional loose its programing. I have everything setup but the having trouble gettin the system to communicate with the voicemail. In 7-1 is it suppose to be to set up as a SLI-F(8g)-21. Unlike the 192 it does not have a option for Digital Voicemail Thanks

Is it the AD-8 In-Skin card? If it is, then you should set the slot for ESI-8 in 7-1, then assign the ports for that slot as digital voice mail in 7-2. Set up your hunt group in 4-13 & 4-14. That should get it to answer.

Its a VMS-f4-20 card

That's the one.

You will also want to set 1-8-26 to Voice Mail pilot #, and somewhere around program 4-35 or 4-36 you need to set the VM ports to "YES" (I think or VM??)... And in 4-15 set the VM extension's to a circular hunt.

Thanks for all your help I also the live light on the voicemail card stays solid red isnt it suppose to be green?

Yes it is. The card should boot up without any programming in the phone system. By the way, leave memory block 4-35 alone.